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Restaurant interior and dining layout

F&B Development

F&B Concept Development

Turning an idea into a defined concept: who it serves, what it stands for, what it sells, how it feels and why it will be chosen over what already exists.

The business problem

A concept that cannot be stated in one sentence will be interpreted differently by the designer, the chef and the marketer — and the guest will receive the average of those three interpretations.

What we analyze

  • Target guests and occasions
  • Site, catchment and competitors
  • Menu, service model and opening capacity
  • Capital, budget and pre-opening sequence

01What We Do

Most concepts fail on definition rather than execution: they are a cuisine and a location, not a proposition. We work through the audience and the occasion, the offer and its structure, the price position, the experience the room has to deliver, and the reason a guest would choose it over the alternatives already in the catchment.

The output is a concept document specific enough for a designer, a chef and a marketer to work from without three different interpretations.

02Our Approach

A concept is only finished when it can be argued against. We test each definition against the obvious alternative, and where the difference is only a claim, we say so.

Services

What You Get

  • 01Concept definition document
  • 02Target audience and occasion map
  • 03Offer structure and menu direction
  • 04Price positioning
  • 05Experience and service model
  • 06Competitive differentiation rationale
  • 07Brand direction brief
  • 08A definition specific enough to design from
  • 09Audience and occasion decided, not assumed
  • 10Price position set before the menu is written
  • 11A differentiation argument that survives scrutiny
Our Approach

Our Approach

  1. 01

    Explore

    Audience, occasion and the local competitive set.

  2. 02

    Define

    The proposition written in one defensible sentence.

  3. 03

    Shape

    Offer, price position and experience model.

  4. 04

    Brief

    A document the whole delivery team can work from.

Frequently Asked Questions

We already have a name and a logo. Is that a concept?

Not yet. A name and a logo express a concept; they do not define one, and building on an undefined concept is what makes them need replacing later.

Does this include feasibility?

No — feasibility tests whether the concept works financially in a specific location. They are usually done in that order.

F&B Concept Development

F&B Concept Development request

Tell us about the business and what you need, and we will come back to you.

What kind of business is it? *
Is this a new project or an existing business? *
How many branches?
City
What is the main challenge you want solved? *
What outcome would make this worthwhile?
Attachments

Anything that helps us understand the business: menus, sales or cost reports, POS exports, photos.

Start a Project

Defining what the concept is, who it is for, and how it is different in its market.

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